Shipping Policy for My Store
Order Processing
At My Store, we process your orders promptly to provide a reliable shipping experience. Typically, orders are processed within 1-3 business days after payment confirmation. During peak times such as holidays, promotional sales, or periods of high order volume, processing may take longer.
Orders placed on weekends or public holidays will start processing on the next business day.
Delivery Timeframes
Shipping durations depend on your delivery address and the shipping method selected during checkout:
- Domestic shipments within the United States generally take 5-10 business days.
- International shipments usually require 7-20 business days.
Please note that delivery estimates are approximate. External factors such as weather, customs, or carrier delays might affect the actual transit time.
Shipping Fees
Shipping costs are calculated based on destination, package weight, size, and available shipping options. These fees, when applicable, will be clearly displayed for your review before you complete your purchase.
Tracking Your Order
Once your order ships, you may receive tracking information via your order confirmation or a shipping notification. Tracking updates can take between 24-72 hours to become active after dispatch.
International Shipping and Customs
For shipments outside the United States, customs duties, taxes, and import fees may apply according to the rules of the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the recipient.
Address Accuracy and Delivery Issues
Please make sure your shipping address is entered correctly before submitting your order. Once your order enters the fulfillment process, changes to the shipping address cannot be guaranteed.
Delays can sometimes result from:
- Weather or natural events
- Incorrect or incomplete delivery information
- Increased shipping demand during peak seasons
- Carrier disruptions or customs processing delays
If your tracking information appears unusual or your package does not arrive within the expected timeframe, contact My Store for assistance at sublettalexzander946@gmail.com.